Summary: MakeMyTrip has launched an AI-driven search feature that allows travelers to find hotels and homestays using natural language queries. By simply typing or speaking their preferences, users receive personalized, context-rich results that make booking easier and more intuitive. This innovation is part of MakeMyTrip’s broader AI strategy, including their generative AI assistant, Myra, aimed at enhancing the entire travel planning experience.
AI Search Simplifies Hotel and Homestay Booking
MakeMyTrip now offers a cutting-edge artificial intelligence-based search tool that lets travelers find hotels and homestays by describing what they want in everyday language. Whether you’re looking for “pet-friendly hotels in Manali with a swimming pool” or “heritage stays near Jaipur forts with parking,” the AI understands your needs and instantly presents matching options.
How the AI Search Works
The new search feature interprets natural language queries to grasp user intent and delivers results enriched with contextual details. These include images, AI-curated highlights from user reviews, and personalized rankings tailored to your preferences. Additionally, MakeMyTrip offers AI-generated smart suggestions for popular categories such as “beachfront hotels in Goa” or “Ooty stays with mountain views.” Each suggestion comes with descriptive tags like “great for families” or “private pools available,” helping you make quick and informed decisions.
Insights from MakeMyTrip’s Chief Product Officer
Ankit Khanna, Chief Product Officer at MakeMyTrip, shared that the goal is to make travel planning as simple as having a conversation. “Instead of forcing users to think like a system, we have built a system that understands how people naturally express themselves,” he explained. This approach eliminates the need for users to rely on multiple filters, streamlining the search process.
Enhancing Travel Planning with AI Innovations
This AI search capability is part of MakeMyTrip’s broader AI innovation roadmap. Recently, the company launched the Beta version of Myra, a generative AI trip planning assistant. Myra helps travelers discover destinations, make bookings, and access in-trip support through both voice and text in English and Hindi. Plans are underway to expand Myra’s language support to include more Indian languages in the coming months.
Looking Ahead: Expanding AI Capabilities
Through these advancements, MakeMyTrip aims to strengthen its position in India’s travel technology market by making trip planning and booking more intuitive and accessible. By leveraging AI, the company is transforming how travelers explore and book their journeys, offering a seamless and personalized experience.
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